Aged Care Cleaning Services

Their Health, Your Reputation, Our Promise.

Maintaining the cleanliness and hygiene standards of your Aged Care facility is paramount to us. We understand the pressure placed on you as a facility when it comes to ensuring you are giving the best care possible to the most vulnerable in our community.

Where Hygiene Matters Most

There aren't many places where cleaning and hygiene practices are more important than in Aged Care. When accomodating the most at risk, there must be no chances taken or room for error when it comes to the maintaining standards.

At Kaylene's we work in closely with you to ensure our cleaning services are provided in a way that meet your site's needs and service quality goal.

More Than Just a Cleaner

With our team of highly experienced cleaners, we are able to offer you a flexible and customised service plan that is suitable to your facilities needs.

The Kaylene's Difference

Our cleaners are compassionate, thorough and always up for a chat with the residents. We understand the importance of ensuring residents have consistent cleaners that they can get to know and trust.

If you are interested in getting to know more about us and our services, please don't hesitate to get in touch.

Not just another Cleaning Service, when you choose Kaylene's you'll get:

Dedicated Account & WHS Supervisor for your site

Regular check-in's and site inspections to ensure all standards are being met

Fully insured service with risk management procedures in place

Flexible 24/7 services to avoid any disruption to your business

We're committed to responsive communication and fast issue resolution

Trained, qualified and experienced team of motivated cleaners

A service that has over 20 years of industry knowledge and skill

Excellent staff management through the use of Jobber

Your satisfaction is and always will be our #1 priority

Frequently Asked Questions

What areas do you service?

We service all areas of South East Queensland, inclusive of Central, Northern, Eastern, Southern and Western Brisbane Suburbs as well as all Logan, Gold Coast and Scenic Rim suburbs.

What are your prices?

Upon our first communications, we will organise a time to meet with you for an onsite assessment of your space and to go over any current issues and specific job requirements. Once we've gotten to understand all your needs, we will then provide you with a comprehensive and customised quote.

How can I get a quote?

Easy! Just contact us through our contact page, contact form or live chat and one of our specialists will get in touch with you to discuss your needs and requirements.

How can we be sure our premises are in safe hands?

Your premises security and safety is something we take very seriously. All our staff are carefully vetted, police and reference checked. All keys are uniquely tagged and coded with no identification of your property. Access information such as alarms and gate pin codes are only available to those who require access.

Are you insured?

Yes, Kaylene’s Cleaning has public liability insurance to an indemnity value of $20 million as well as QLD Work Cover. A certificate of currency can be provided upon request.

Do I need to provide equipment or cleaning products?

No you do not, Kaylene’s Cleaning is responsible for supplying all cleaning products and equipment.

Do you provide consumables & sundries (toilet paper, bin liners, hand soap, etc)?

Yes, we can provide both cost effective and environmentally friendly consumables and sundries.

Are your cleaners police checked?

Yes! All our employees are police and reference checked. We pride ourself on having a highly trustworthy and reliable team of staff.

Will I get a new cleaner every time?

We understand the importance of consistency and reliability, that’s why we always endeavour to have the same cleaner or team service the same location over the period of the contract. This allows us to ensure the cleaner understands your requirements and in turn you’ll receive a consistent standard of work, time and time again.

Our longest lasting contract has been 20 years with managing director Kaylene committing to being onsite and servicing the clients needs consistently throughout that time.

How do I know I’ll be happy with your service?

Our approach to quality control and client relationship management is proactive rather than reactive. We phone you each week initially to ensure you are happy with the service and then contact you monthly once the service is established. Plus we will conduct onsite inspections from time to time.
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We encourage you to check out our Quality Control page to find out more.

I'm looking for employment

Thanks for showing interest in becoming apart of our team here at Kaylene's Cleaning. If you would like to be considered for a job position, as when it may come available, please forward us an email with a cover letter and your resume to info@kaylenescleaning.com.au

Let's Get Cleaning.

Have a question or simply want to find out more about our services? Drop us a line or leave your details below and one of our specialists will be in touch as soon possible.

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